1. Introduction

Ayisyen Konekte ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

Account Information:

Name
Email address
Phone number (optional)
Profile photo (optional)
Language preference

Content You Create:

Business listings (name, description, location, contact info, images)
Event listings (title, description, date, location, images)
Radio station listings (name, stream URL, description, images)
Job postings (title, description, requirements, contact info)
Feed posts (text, images)
Comments and reviews
Ratings

Subscription Information:

Subscription status
Subscription plan
Payment information (processed through app stores, not stored by us)

2.2 Information Automatically Collected

Device Information:

Device type and model
Operating system version
Unique device identifiers
IP address
Mobile network information

Usage Information:

App features you use
Content you view
Interactions with the App
Time spent in the App
Crash reports and error logs

Location Information:

Approximate location (based on IP address)
Precise location (if you grant permission for location-based features)
Location data for businesses and events you create

2.3 Information from Third Parties

Authentication Providers:

Google Sign-In: Name, email, profile photo
Apple Sign-In: Name, email (if provided)

Analytics Services:

Firebase Analytics: Usage statistics and app performance
Crashlytics: Error reports and crash data

3. How We Use Your Information

We use the information we collect to:

3.1 Provide and Improve the App

Create and manage your account
Display your content to other users
Provide location-based features
Enable radio streaming
Process subscription payments
Send notifications (with your permission)
Improve App functionality and user experience

3.2 Communication

Respond to your inquiries and support requests
Send important updates about the App
Send subscription-related communications
Send promotional materials (with your consent)

3.3 Safety and Security

Detect and prevent fraud, abuse, and illegal activity
Enforce our Terms of Service
Protect the rights and safety of users
Comply with legal obligations

3.4 Analytics and Research

Analyze App usage patterns
Understand user preferences
Improve our services
Conduct research and development

4. How We Share Your Information

4.1 Public Information

The following information is publicly visible to all App users:

Your profile name and photo
Businesses, events, radios, and jobs you create
Feed posts you publish
Comments and reviews you post
Ratings you provide

4.2 Service Providers

We share information with third-party service providers who help us operate the App:

Firebase (Google):

Authentication services
Cloud Firestore (database)
Cloud Storage (file storage)
Analytics
Crash reporting
Cloud Messaging (push notifications)

RevenueCat:

Subscription management
Payment processing

Google Maps:

Location services
Map displays

App Stores:

Apple App Store: Subscription payments
Google Play Store: Subscription payments

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or legal processes
Government requests
Law enforcement requests
Protection of our rights or property
Protection of user safety

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Storage and Security

5.1 Data Storage

Your data is stored on Firebase servers (Google Cloud)
Data is stored in the United States and may be stored in other countries
We retain your data for as long as your account is active or as needed to provide services

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit (HTTPS)
Secure authentication
Access controls and authentication
Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information through the App settings
You can edit or delete content you have created
You can request a copy of your data by contacting us

6.2 Account Deletion

You can delete your account through the App settings
Account deletion will remove your personal information and content
Some information may be retained for legal or legitimate business purposes
Deletion may take up to 30 days to complete

6.3 Location Services

You can control location permissions through your device settings
Disabling location services may limit certain App features

6.4 Push Notifications

You can control push notification preferences through your device settings
You can opt out of promotional notifications

6.5 Analytics

You can opt out of analytics tracking (may limit some features)
Contact us to request opt-out

6.6 Subscription Management

You can manage your subscription through your device's app store settings
You can cancel your subscription at any time

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. International Users

If you are using the App from outside the United States, please note that:

Your information may be transferred to and stored in the United States
Your information may be processed in other countries where our service providers operate
By using the App, you consent to the transfer of your information to the United States and other countries

9. California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect
Right to know if we sell or share your personal information
Right to opt out of the sale of personal information (we do not sell personal information)
Right to delete your personal information
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@ayisyenkonekte.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectify inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, please contact us at support@ayisyenkonekte.com.

11. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide services to you
Required by law or legal obligations
Needed to resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

12. Cookies and Tracking Technologies

The App may use cookies and similar tracking technologies to:

Remember your preferences
Analyze App usage
Provide personalized content

You can control cookies through your device settings, but this may limit some App features.

13. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated Privacy Policy in the App
Updating the "Last Updated" date
Sending a notification (if significant changes)

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@ayisyenkonekte.com

Response Time: We will respond to your inquiry within 30 days.

16. Consent

By using the App, you consent to:

The collection and use of your information as described in this Privacy Policy
The transfer of your information to the United States and other countries
The processing of your information by our service providers

17. Acknowledgment

By using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy.